Cookie Policy

1. Introduction

This Cookie Policy explains how Loopwork, operated by Inspire Holdings Inc. and its affiliated companies (Inspire Alliance Fund Group Inc. and Inspire Next Global Inc.), uses cookies and similar tracking technologies when you visit and use our Loopwork platform.

By using Loopwork, you consent to the use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable cookies in your browser settings or refrain from using Loopwork.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Loopwork uses cookies to enhance your experience, analyze usage patterns, and provide personalized features across all our tools including Schedule, Timecard, Todo List, User Directory, Minutes, Document Management, Address Book, Information, Questionnaire, Project Management, Inventory Management, Formflow, ChatZoom, and AppEasy.

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for Loopwork to function properly. They enable core functionality such as:

• User authentication and session management
• Maintaining your login state across Loopwork features
• Remembering your preferences and settings
• Security and fraud prevention
• Load balancing and performance optimization

Essential cookies cannot be disabled as they are required for Loopwork to operate. These cookies do not collect personal information that can be used for marketing purposes.

3.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and customizations:

• Language preferences (English/Japanese)
• Theme and display settings
• Dashboard layout and widget preferences
• Feature-specific settings (Schedule views, Timecard preferences, etc.)
• Recent activity and navigation history within Loopwork

Functional cookies help personalize your Loopwork experience but are not essential for basic functionality.

3.3 Analytics and Performance Cookies

These cookies help us understand how users interact with Loopwork:

• Page views and navigation patterns
• Feature usage statistics (which tools are used most frequently)
• Performance metrics and loading times
• Error tracking and debugging information
• User flow analysis across Loopwork features

Analytics cookies collect aggregated, anonymized data to help us improve Loopwork's performance and user experience. They do not identify individual users.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and track campaign effectiveness:

• Tracking conversions from marketing campaigns
• Measuring advertising effectiveness
• Retargeting visitors who have shown interest in Loopwork
• Social media integration and sharing features

Marketing cookies are optional and can be disabled through your browser settings or our cookie preferences.

4. Specific Cookies Used in Loopwork

4.1 Authentication Cookies

Purpose: Maintain your login session across Loopwork features
Duration: Session-based (expires when you log out) or persistent (remembers you for convenience)
Data Stored: Encrypted session token, user ID, organization ID

4.2 Feature-Specific Cookies

Loopwork uses cookies to remember your preferences within specific features:

• Schedule: Calendar view preferences, filter settings
• Timecard: Time tracking preferences, clock in/out reminders
• Document Management: View mode (list/grid), sorting preferences
• User Directory: Search filters, display preferences
• ChatZoom: Audio/video settings, call preferences
• AppEasy: Builder preferences, template selections

4.3 ERS Integration Cookies

For Loopwork + ERS bundle subscribers, additional cookies may be used to facilitate integration between Loopwork and the Employee Record System, including authentication tokens and synchronization data.

5. Third-Party Cookies

Loopwork may use third-party services that set their own cookies:

• Payment Processors: Cookies for secure payment processing (for Standard, Premium, and Loopwork + ERS subscriptions)
• Analytics Services: Cookies to analyze website traffic and user behavior
• Cloud Storage Providers: Cookies for file storage and document management
• Customer Support Tools: Cookies for help desk and support features

These third-party cookies are subject to the respective third parties' privacy policies. We do not control these cookies.

6. Cookie Duration

Cookies used by Loopwork fall into two categories:

6.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while using Loopwork features.

6.2 Persistent Cookies

These cookies remain on your device for a set period (ranging from days to years) or until you delete them. They remember your preferences and settings for future visits to Loopwork.

7. Managing Cookies

You have several options for managing cookies:

7.1 Browser Settings

Most browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Block third-party cookies only
• Delete existing cookies
• Set preferences for specific websites

Note: Disabling essential cookies may prevent Loopwork from functioning properly. Some features may not work if you block cookies.

7.2 Loopwork Cookie Preferences

You can manage certain cookie preferences through your Loopwork account settings. However, essential cookies cannot be disabled as they are required for core functionality.

7.3 Opt-Out Tools

For analytics and advertising cookies, you can use industry opt-out tools such as:

• Network Advertising Initiative (NAI) opt-out page
• Digital Advertising Alliance (DAA) opt-out page
• Your browser's "Do Not Track" setting

8. Impact of Disabling Cookies

If you choose to disable cookies, certain Loopwork features may not function properly:

• You may need to log in repeatedly
• Your preferences and settings may not be saved
• Some features may not load correctly
• Personalization features may be unavailable
• Performance may be affected

For the best Loopwork experience, we recommend allowing essential and functional cookies.

9. Cookies and Subscription Plans

All Loopwork subscription plans (Standard, Premium, and Loopwork + ERS) use the same cookie technology. However, Premium and Loopwork + ERS plans may use additional cookies for advanced features such as:

• ChatZoom video/audio call session management
• AppEasy custom application data storage
• Enhanced analytics and reporting features
• ERS integration synchronization

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Your continued use of Loopwork after changes to this Cookie Policy constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

For more information about how we handle your personal data, please see our Privacy Policy.